Frequently Asked Questions

Why do we call our products 'Script'?

Just like a movie script guides actors or sheet music directs an orchestra, our Script products guide every person and process on a construction project. They ensure that everyone plays their part in perfect harmony — with real-time data, clarity, and control.

For Owners & Executives

Can I get real-time visibility into project status and financials?

Yes — live dashboards show costs, revenues, progress, and risks. You no longer need to wait for weekly updates or Excel summaries.

Can I monitor multiple projects or portfolios at once?

Yes — our real-time dashboard lets you oversee hundreds of projects across regions and business units.

Is data secure and compliant with global standards?

Yes — each client has an isolated database. We comply with ISO, GDPR, and use encrypted storage and secure access policies.

For Contractors & Project Managers

How does ProjectScript help with daily operations?

Our patent-pending Daily Run™ assigns tasks, goals, and resources each shift. Progress is tracked live, and problems are logged instantly.

Can I manage subcontractors and vendors?

Yes — they can be added with role-based access. You control what they see and do.

Does it handle punch lists and inspections?

Yes — teams can create punch lists, log inspections, and capture photos directly from the site using our mobile app.

For Subcontractors & Vendors

Do I need to pay to use the platform?

No — subcontractors and vendors invited to projects can access their tasks and documents at no cost to them.

Can I upload invoices or reports?

Yes — you can submit documentation, fill out forms, and get notified of approvals or comments in real time.

For Consultants, Architects & Engineers

Can I review and approve RFIs, drawings, or submittals?

Yes — our approval workflows route each item to the right person. You’ll get notified when your input is needed.

Does the platform support version control?

Yes. If you already use a document control system, we can integrate with it. If not, our platform provides robust document management features, including version tracking and audit trails.

Technical FAQs

Is the software cloud-based or on-premise?

ProjectScript is fully cloud-based. No installation is required, and updates, backups, and access are all handled securely in the cloud.

Can the platform be used offline?

Yes — field teams can access and fill forms offline using our mobile app. Data syncs automatically when reconnected.

Is there a mobile app?

Yes — our iOS and Android apps let teams view plans, check-in, update logs, and submit reports directly from site.

Is our data secure?

Yes — we use industry-best security including SSL encryption, isolated databases, audit trails, and role-based access. We comply with GDPR and other standards.

What browsers or devices are supported?

ProjectScript works on all modern browsers (Chrome, Safari, Edge, Firefox) and is optimized for desktops, tablets, and smartphones.

Can we export our data?

Yes — you can export data in Excel, PDF, and CSV formats. You retain full control and ownership of your data.

Do you provide an API?

Yes — our REST API supports integration with other systems.

Pricing & Billing FAQs

How is pricing structured?

Pricing is flexible — per user, per project, or enterprise license. You only pay for what you use.

Is there a free trial?

Yes — we offer a 3-month free trial with no credit card required.

Are there any onboarding or setup fees?

Basic onboarding is included. For complex or large-scale implementations, we offer optional onsite onboarding services.

Can I change my plan later?

Yes — you can upgrade or downgrade anytime. Plans adapt to your needs.

What happens when a project ends?

Archived projects incur no fees. You only pay for active usage.

Do external collaborators like subcontractors need to pay?

No — you can invite external users with limited access at no additional cost to them.

Are there hidden charges?

No — all charges are transparent. Optional add-ons (like custom integrations) are quoted separately.

Getting Started – FAQs

How do I sign up for the platform?

Schedule a discovery demo with us to explore how ProjectScript fits your needs. We’ll guide you through setup if there’s a mutual fit.

Do I need to install anything?

No — ProjectScript runs fully in your browser. Mobile apps for iOS and Android are available on app stores.

How long does it take to get started?

Most teams are fully operational within 48 working hours. You’ll receive an onboarding checklist and a dedicated support contact.

Is there a trial version or free plan?

Yes — we offer a 3-month free trial with no credit card required. Try it risk-free.

Can I import my existing project data?

Yes — you can import data from Excel, Primavera, Procore, and other tools, provided the project contains sufficient detail and data quality. Our onboarding team will assess your data and recommend the best migration approach.

Do I need training to use the platform?

ProjectScript is intuitive and easy to learn. That said, we provide tutorials, help articles, live walkthroughs, and video sessions for onboarding.

Who should I invite first?

Start with your internal core team — project managers, engineers, and project controls. Once set up, invite subcontractors, vendors, and consultants.

What roles or permissions can I assign?

Roles include Admin, PM, Manager, Crew Lead, Inspector, Monitor, and Portfolio Viewer. Each role has customizable access levels.

Can I manage multiple projects in one account?

Yes — you can manage any number of active and archived projects under one organization account.

Is onboarding support included?

Yes — onboarding support via email, phone, chat, and live walkthrough is included. Onsite support is also available if required.